Business Maturity

To continue meeting customer demand efficiently and profitably in today's constantly evolving market requires relentless performance improvement. But to attempt to make gains, simply by introducing the latest 'flavor of the month' initiative is likely to end in failure, significant cost, and disillusionment. It is vital to make the right improvements at the right time and in the right order.

The Oliver Wight Maturity Model will help you understand where your business is, so you can get to where you want to be. Developed from a Harvard Business School study for the US Government in 1985, the Oliver Wight Maturity Model identifies your organization’s real level of maturity, and thus its capability and readiness for improvement.

Maturity model

Maturity model

Before embarking on any performance improvement program, it is imperative to identify your business’s true level of maturity. The Oliver Wight Maturity Model characterises a business as being in one of four key phases of maturity: Co-ordination, Business Process Control, Automation and Integration

Maturity Self-assessment tools

Maturity Self-assessment tools

Assess your business maturity in Integrated Business Planning, Demand Management, Supply Chain Management, and Product & Portfolio Management using our free online self-assessment tool.

Quick and easy to complete, our self-assessments ask a series of straightforward questions to outline your organization’s capability and readiness for improvement. They establish what is required for you to progress from one phase to the next and achieve business excellence.

“The Oliver Wight Maturity Model pitches an organization in the correct phase, so you can truly understand where the business sits, visualize the benefits a structured improvement program can bring, and begin the journey to business excellence.” – Les Brookes, CEO at Oliver Wight EAME